Job Description:

Summary:

The Community Support Specialist provides support and activities through an organized treatment plan designed to ease an individual’s immediate and continued adjustment to community living. Community Support Specialist use advanced knowledge of psychological concepts, evidenced based interventions and coordinating delivery of mental health services with other services provided by practitioners and community partners.

Essential Duties and Responsibilities:

Functions in accordance with Burrell Behavioral Health Operational Guidelines/ Standard Operating Procedures and within his/her professional code of ethicsUtilizes behavioral interventions to assist client in achieving treatment goals. Interventions include but are not limited to: motivational intervention, operant conditioning, interpersonal and group dynamics, cognitive processing, evidenced based interventions.Utilizes a supportive educational approach to promote improved functioning to meet the needs of the client, the goals of treatment while encouraging recovery and increased resiliency. Engages in other activities that meet those needs and goals as medically necessary.Establishes and manages a client caseload, the size and nature of which is to be coordinated with supervisory staff.According to Burrell guidelines/SOP’s, participates in staffing of clients to identify problems, establish goals and objectives for treatment.Exercise discretion and judgment when participating in emergency services in order to provide rapid aid (with in scope of training) in cases of mental health crisis.Provides and/or coordinates a comprehensive follow-up to all clients for whom he/she is assigned or instructed to contact, including follow up for missed appointments, conducting outreach and engagement as needed. Document all contacts including attempted or unsuccessful attempts.Participates in and contributes to the various staff development activities of Burrell including any scheduled meetings or training.Is responsive to all quality assurance procedures of Burrell, cooperates with utilization review procedures and follows established procedures, rules and regulations of the Clinical Records Department/Compliance Department.Performs other special functions as may, from time to time, be deemed necessary to ensure successful delivery of mental health services.

Qualifications, Knowledge, Skills & Abilities:

● Bachelor’s degree in: Psychology, Social Work, or other related human service specialized fields of study.

● Bachelor’s degree in another field and two years of related work experience.

● An Associate of Applied Science in Behavioral Health Support from an approved institution.

● A combination of four years or more of advanced education and two years of related work experience.

● Four years work experience in a related field may substitute for educational requirements.

Other Qualifications:

Must be able to establish effective relationships with clients and the needed network of care to include community partners: via telephone, email and personal contacts. Must be able to follow direction, accept supervision and implement recommendations.

Physical Requirements and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the specific duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the specific duties.

While performing the duties of this job, the employee is regularly required to stand, walk and sometimes sit; use hands to finger, handle, or feel objects or controls; reach with hands and arms; and talk or hear. The employee is also required to be able to walk and sometimes run up and down stairs.

Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the specific duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the specific duties.

The noise level in the work environment is usually moderate. The employee must be able to perform duties, both indoors and outdoors, under all weather conditions. Must be able to make home visits which may require the use of stairs, elevator, exposure to pets and other allergens.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees