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Logan Health Social Services Advocate - ASSIST in Kalispell, Montana

Job Description Summary:

This position is an interdisciplinary team member providing professional social work connections to individuals in the community for assigned areas(s). Provides services and consultation to clients and family members concerning; social, emotional, and financial needs while supporting continuity of care.

Qualifications:

  • Degree from an accredited school of social work, human service field preferred. Other combinations of education and work experience may be considered.

  • Bachelor’s degree in Social Work preferred.

  • Heartsaver AED CPR preferred or must successfully obtain within ninety (90) days of hire.

  • Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

  • Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. Commitment to working in a team environment and maintaining confidentiality as needed.

  • Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

  • Commitment to working in a team environment and maintaining confidentiality as needed.

  • To be eligible for the Driver portion of the position:

  • Current Driver’s License required.

  • Driving record for the previous thirty-six (36) months must not reflect any major driving offenses (i.e; DUI, convicted of a felony involving a motor vehicle, suspended license, three (3) or more speeding tickets or other moving violations, etc.).

  • In addition, personal vehicles used for LH business:

  • State law minimum liability coverage limits required).

Job Specific Duties:

  • Bridges the gap between clients and the health/social service systems to assist in navigating and connecting to the resources needed to improve client’s quality of life.

  • Facilitates moves and assists clients in obtaining personal needs and transfer and discharge needs/issues as applicable to assigned area(s).

  • Completes psychosocial assessments within timelines and follows the department process of individualized plans of care and documentation of progress toward goals as applicable to assigned area(s).

  • Builds relationships with client by listening, identifying barriers, problem-solving and assisting client to develop more effective self-management skills.

  • Attends care conference to discuss client needs/issues and addresses concerns in a proactive and professional manner. Provides support and information to improve the quality of life for clients as applicable to the assigned area(s).

  • Assists clients/families with the psychosocial aspects of transitioning to Transitional Care and/or Long Term Care as applicable to assigned area(s).

  • Proactively utilizes testing/screening tools, processes to make referrals to community agencies, and assists with completion of applications as appropriate. Develops, maintains, and utilizes a current list of community resources.

  • Interviews and compiles information to complete social histories for assigned clients.

  • Provides education related to cultural diversity, abuse, neglect, client rights and responsibilities, effective problem solving, conflict resolution, community health and social services available as applicable to assigned area(s).

  • Supports Logan Health Care Coordination team by communicating identified issues related to Social Determinants of Health (SDOH) in a proactive and professional manner as applicable to assigned area(s). Collaborates with appropriate stakeholders for optimal care and services coordination.

  • Assists clients in completing forms and gathering necessary supporting documentation. Follows-up to ensure notices and/or requests for information are responded to in a timely manner. Follows- up with the application agency (Medicaid/Social Security/OPA, etc.) and the client through completion and advocates on behalf of a client as applicable for assigned area(s).

  • Encourages and assists with obtaining a primary care provider, completion of Advance Directives and/or End of Life documents as applicable for assigned area(s).

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Day Shift - 8 Hours (United States of America)

Schedule Details:

Please know schedules and shifts are subject to change based on patient care and department/organizational needs.

Schedule:

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

  • Criminal background check

  • Reference checks

  • Drug Screening

  • Health and Immunizations Screening

  • Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

Our people are everything.

The amazing providers, employees, and volunteers at Logan Health gift this organization with their innovation, knowledge, and compassion. Together, we're connecting our community to trusted, quality care and helping to improve lives every day.

Do you dream of living and working in a beautiful area surrounded by stunning scenery and endless recreation?

Are you ready to evolve your career while working alongside passionate, talented, brilliant people?

Join our remarkable team and create positive patient experiences every day!

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