This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11861181

Date Posted:04/26/2024

Hiring Organization:Rose International

Position Number:463028

Job Title:Product Specific Engineer

Job Location:Chicago, IL, USA, 60604

Work Model:Hybrid

Shift:Work hours: 8:00am - 5:00pm CST. Onsite 3 days/week. Anchor days: Wednesdays, 2 flex days.

Employment Type:Temporary

Estimated Duration (In months):6

Min Hourly Rate(\$):65.00

Max Hourly Rate(\$):79.00

Must Have Skills/Attributes:Azure, CITRIX, Networking, Troubleshooting

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and requirements.**

\ Product Specific Engineer will support engineering and operations of Citrix VDI and W365 virtualization environments. Also, he will lead and participate on engineering projects on VDI Team.\ \ Qualifications (must haves):\ - 10+ years of progressive experience designing, implementing, and managing Citrix solutions\ - Strong troubleshooting and analytical skills\ - Experience operating with minimal supervision while using experience and judgement to plan and accomplish goals\ - Specific Remote Access Administration including:\ o XenDesktop\ o XenApp\ o NetScaler\ o Windows 365\ o Nutanix\ o Security\ - Advanced knowledge of Citrix supporting technologies\ o Active Directory\ o SAML\ o Networking\ o Azure\ o Firewall\ o SCCM / Intune\ \ Daily Tasks & Responsibilities:\ - Engineering Projects\ - Environment review and maintenance\ - Team meetings\ - Audits\ \ 1. Support Engineering and Operations of Citrix VDI and W365 Cloud Desktop\ 2. Create, manage and maintain standard Virtual Gold Images and templates\ 3. Perform technical support, troubleshooting and problem resolution including and not limited to operating system issues fixing and reinstallations, Software image installations, End users data backup and restore, Client computing applications installations and issue resolution\ 4. Oversight of group policy including review of existing policies and proposed changes to ensure on its functionality.\ 5. Perform Xen Desktop/APP administration to support the development environment.\ 6. Work with other team members (VDI, End User Computing, Network, Storage, Application) to resolve issues quickly and put measures in place to mitigate reoccurrences.\ 7. Provide production support, project work, and level three incident and problem management for all virtual desktop devices.\ 8. Deliver proactive actions to maintain high level of customer satisfaction\ 9. Support Risk, Controls, and DR activities in the VDI environment\ 10. Support and participate in VDI template creation and application packaging\ 11. Maintain ongoing communications with support teams regarding application issue resolution\ 12. Ensure correct installation, configuration, use and maintenance of products, applications, and tools\ 13. Assist with administration of Virtual/Desktop/Laptop Management servers and infrastructure applications including VDI, patch management, encryption technologies Anti-virus, incident/Request management, etc.\ 14. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner\ 15. Follow daily operations in the IT Service Management & End User Support areas to ensure continuity of work

Benefits:\ For information and details on employment benefits offered with this position, please visithere{target="blank" rel="noopener" . Should you have any questions/concerns, please contact our HR Department via our securewebsite{target="blank" rel="noopener"}.

California Pay Equity:\ For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations\' websitehere{target="_blank" rel="noopener"}.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and L